Frequently Asked Questions
What are the indications for use?
Can I get leva without a prescription?
Is leva covered by insurance?
What happens after I receive my leva?
How can I get a prescription for leva?
Do I need a follow-up appointment at my healthcare provider’s office?
Can I use my FSA/HSA to purchase leva?
How will I receive my leva?
How will I learn how to use leva?
What does a training session consist of?
Does using leva hurt?
Can I use a lubricant with leva?
Will using leva cause an infection?
Can leva leave anything behind in my body?
Can leva get lost or stuck inside?
How do I clean my leva storage case?
Is leva a vibrator?
Can I use leva outside of the US?
Can I take leva on an airplane?
Does leva have a warranty?
Can I use the leva sitting down or lying down?
How do I keep leva in place while performing training?
How should I store my leva?
How do I clean my leva?
Can I use my leva when I have my period?
Can I wear my underwear/undergarments while using leva?
What do I do with my leva once I see symptom relief?
What is leva made of?
What if I have a latex allergy?
How do I get new batteries for my leva?
What if I use leva and don’t see results?
When can I expect to see results with leva?
your leva APP
Is my phone or tablet compatible with the leva therapeutic?
The leva app is available for Android™ & iOS although specific compatibility requirements do need to be met for the device to work properly. To get more information, please contact a Renovia Educator for more information at (855) 538-2594.
Do I have to pay to download the leva App?
No. The leva App is free and included when your purchase leva.
Should the scores go up or down?
The goal for most woman is for scores to increase over time. Your coach in the Renovia Women’s Center will work with you to get the most out of your training to understand what your score means to you.
How do I get the leva App?
The leva app is available for download for iPhone and Android. Search “leva” in the app store.
What is an ideal score?
There is no ideal score as each person is different. However, the goal is to increase your score as you perform your pelvic floor muscle training over time. Your coach in the Renovia Women’s Center will work with you to get the most out of your training to understand what your score means to you.
Why is the line on the app not moving while I am doing my pelvic floor muscle training?
There may be multiple reason why you are not seeing the training line move while you are performing your lifts. Your coach in the Renovia Women’s Center can provide you tips to get the best results from your training. Please contact the Renovia Women’s Center at (855) 538-2594 and they can assist you.
Why is the line curved on the visual display?
I’m having trouble with my leva and/or app, what should I do?
Please contact the Renovia Women’s Center at (855) 538-2594 and they can assist you.
Why can’t I get out of the pink zone?
There may be multiple reasons why you are not able to get out of the pink zone while you are performing your lifts. Your coach in the Renovia Women’s Center can provide you tips to get the best results from your training. Please contact the Renovia Women’s Center at (855) 538-2594 and they can assist you.
Is the information on the Renovia database confidential?
What are the safety warnings for leva?
For a complete summary of the contraindications, warnings, risks and instructions for the leva Therapeutic, see its Instructions for Use.
If you have any other questions that we have not addressed, please call Renovia Women’s Center at (866) 735-8423.